GRIEVANCE REDRESSAL

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GRIEVANCE REDRESSAL

Nehru International School have their own Grievance Redressal System in an informal manner i.e through direct supervision of the Principal of each school. The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance Cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the School Principal or address his/her grievances to the Students’ Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox / suggestion box.

GRIEVANCE REDRESSAL COMMITTEE MEMBERS

S.no Name Designation
1 Dr. K.S. Sivaprakash Principal
2 Mrs.Priya Suresh Head Mistress
3 Mrs.Sathya Teacher
4 Mrs.M.Karthikeyani Teacher
5 Mrs.Kavitha T Teacher

OBJECTIVE

The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute. A Grievance Cell has been constituted for the Redressal of the problems reported by the students of the school with the following objectives:

MECHANISM FOR REDRESSAL OF GRIEVANCES OF STUDENTS AND STAFF

The students are the main stakeholders in any institution imparting education, and its our endeavour to make all efforts to ensure transparency in all the activities at different stages. Taking this spirit in consideration the school has a set mechanism for students for Redressal of their grievances as under:

The Grievances may broadly include the following complaints of the aggrieved students

  • Academic
  • Non-Academic
  • Grievance related to Assessment
  • Grievance related to Victimization
  • Grievance related to Attendance
  • Grievance related to charging of fees
  • Grievance regarding conducting of Examinations
  • Harassment by pee0r students or the teachers etc.

It is good to air a grievance rather than to keep it bottled up. Protection of human rights is essential for all round development of an individual’s personality to realize the primary needs of the students and staff and secure civil liberties for everybody, a grievance Redressal cell has been constituted. The cell is indented to find solutions for problems like sexual harassment –any kind of physical or mental harassment, complaints regarding class room teaching-class room management, completion of syllabus, teaching methods etc, if and when they arise. The Grievance Redressal cell convenes meetings periodically and takes steps to redress the grievance.

POWERS

In case of any grievance the members of the cell are empowered to sort out the problems at their level through discussion with students.

In case the members fail to find out any solution then the matter is referred to the Chairman for final commitment on the matter

Considering the nature and depth of the grievances due inquiry is made by the members of the cell and through personal discussion the matter is solved. If anybody is found to be guilty for any kind of nuisance, immediate action is being taken by the School Management.

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